M3 Accounting + Analytics, the industry leader in hospitality accounting and analytics software, has recently announced some promotions and realignments of departments. These transitions follow the recent appointment of Casi Johnson as Chief Operations Officer-Innovations Leader.
Billie Sanders takes on the role of VP of Professional Services & Business Systems Development. With this promotion, Billie will move out of day-to-day operations and focus more on business development, workflow efficiencies and technology enhancements. She will work closely with Sales and Marketing as a customer consultant and with development of new initiatives to make AccKnowledge® and M3 Professional Services more efficient.
With Billie’s transition, Carolyn Hollum, M3PS Director of Operations, will assume more day-to-day management responsibilities within the M3 Professional Services team. Carolyn will also work with the Sales and Marketing team as a customer consultant.
Director PPM Nichole Hardy and her team of Business Analysts and Project Portfolio Management have been repositioned to the Operations side of the house, overseen by Chief Operations Officer, Casi Johnson. This realignment enables the business analysts to be more in-tune with customers and support and creates a streamlined workflow for Development, Quality Assurance and Project Management to work seamlessly together.
Brian A. Strickland has been promoted to Corporate Accounting Manager, and he and the Accounts Receivable team will also be positioned under Casi Johnson in Operations. This realignment provides more integration with Customer Support.
Additionally, Joseph Douglas has been promoted to Director of QMO and Darren Greenwald has been promoted to Testing Manager.
M3 Accounting + Analytics has more than 500 customers, representing over 4,000 properties, including industry leaders like Crestline Hotels & Resorts, Davidson Hotels & Resorts, InterMountain Management, The Hotel Group and The Procaccianti Group (TPG). M3’s integrated suite of hospitality-specific products includes: AccKnowledge®, M3 Link®, M3 RightTime®, and document imaging– all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost effective manner. M3 has certification by all leading industry associations, offers CPE credit training, and is the only hotel accounting and analytics software provider that is SSAE-16 SOC II certified.