CHM'S 30-DAY CORESELECT™ TRANSFORMATION
Empowering Growth Through Purpose-Built Technology
8 Properties
650+ Guest Rooms
30 Day Go Live
Customer Overview
Certified Hospitality Management (CHM), founded in 1995, oversees multiple branded and independent hotel properties across Mississippi and Alabama. With plans for expansion, CHM recognized the need for a hospitality-specific accounting solution to enhance financial reporting and streamline operations. In July 2024, the company implemented M3’s CoreSelect™ software, bringing automation, consistency, and improved reporting to its financial processes.
THE CHALLENGE
Before M3, CHM relied on its sister company for accounting, payroll, and HR services. Problems they faced with using a system not designed for the hospitality industry included:
Manual tracking via spreadsheets & email reports
Lack of integration with hospitality-specific tools
Time-consuming processes that slowed down financial workflows
Limited scalability for expansion plans
SWITCH TO M3
Having prior experience with M3, Scott Sledge, Director of CHM, selected the CoreSelect™ software over alternatives for three clear reasons:
Built for hospitality
not a generic platform retrofitted for hotels
Automation that works
replacing hours of manual entry across properties
60+ PMS/POS integrations
centralize financial data and reduce duplicate entry
“I had used M3 before and knew the efficiency it brings to hospitality operations. The system is built for our industry, making it the perfect fit for our needs.”
Scott Sledge
Director of Certified Hospitality Management
THE RESULTS:
Improved Accuracy, Efficiency, and Cost Savings
Financial Reporting
Real-time statements with fewer errors and faster access
Accounts Payable
Automated workflows and document imaging replaced manual tasks & third-party tools
Team Efficiency
Time saved across properties allowed staff to focus on operations & guest service
System Access
Cloud-based platform with unlimited users—ideal for cross-property visibility
Property-Level Accountability
Managers now make faster, data-backed decisions without waiting on reports
Scalability
Flexible setup supports Certified Hospitality Management’s plans for expansion and future growth
The Implementation
M3’s dedicated onboarding team works directly with customers to streamline implementation, reduce ramp-up time, and ensure a smooth start from day one. CHM went live in just 30 days by leveraging structured training, in-platform resources, and responsive support throughout the process.
CONCLUSION
Certified Hospitality Management’s success shows what happens when hoteliers trade outdated systems for purpose-built solutions. With the M3 CoreSelect™ solution, they’re not just managing numbers; they’re building a smarter, more scalable future.
LOOKING AHEAD
CHM has already seen measurable improvements in efficiency and data accuracy since adopting M3’s CoreSelect™ software. By year-end the company expects to quantify additional benefits in cost savings and streamlined operations.
Get Started
Build an accounting workflow that scales past 8 properties.
CHM replaced spreadsheets and emailed reports with a hospitality-built system that centralizes data, improves reporting, and supports expansion, live in 30 days.
Replace manual tracking with real-time statements
Automate AP workflows with document imaging
Give managers faster access to make data-backed decisions
