30% Inclusive Workforce Thrives on Simplified Tech from M3 + APS
1 Property
X Hours/Month Time Saved
30 Day Go Live
Customer Overview
The Shepherd Hotel, a 67-room boutique property in Clemson, South Carolina, opened in 2022 with a mission bigger than hospitality: employ and empower individuals with intellectual disabilities. With more than 30% of its 100+ employees representing this inclusive workforce, Shepherd set out to prove that great hospitality and social impact can thrive together—with technology playing a key role in making it possible.
THE CHALLENGE
Launching a socially driven hotel came with unique operational demands:
Needed user-friendly technology for team members with varying skill sets
Risk of errors and delays with manual back-office accounting tasks
Required seamless integration between PMS, POS, booking, and accounting
Goal to scale efficiently as new hotels join the portfolio
SWITCH TO M3
Shepherd selected M3 Accounting Core™ and APS to deliver:
Unified platform: API-driven connection for real-time financial visibility
Future-ready growth: Simple framework to add properties without disruption
Trusted partners: Hotelier-designed solutions backed by long-term support
Efficiency gains: Automated workflows to reduce manual tasks and save time
“M3 Accounting Core can simplify workflows and scale with us… and that made the decision easy.”
Rick Hayduk
Co-Owner
THE RESULTS:
FINANCIAL VISIBILITY
Real-time PMS night audit data flowed directly into M3, giving managers instant clarity on daily performance.
OPERATIONAL EFFICIENCY
Automated approvals and reporting reduced manual workload, freeing up staff time.
INCLUSIVE EMPOWERMENT
Simple, intuitive tools enabled employees of all abilities to participate across departments.
GROWTH READINESS
A scalable system built to expand as Shepherd adds future boutique properties.
THE POWER OF INTEGRATION
M3’s open API integrations allowed Shepherd Hotel to connect APS with Accounting Core™ seamlessly. Night audit data from APS PMS is automatically transformed into financial records inside M3, giving leadership an accurate snapshot of daily operations without delay. This eliminated duplicate entry, reduced the risk of errors, and ensured that managers could focus on growth and guest experience instead of manual processes.
The Success
Shepherd proves that mission and margin can align. By partnering with M3 + APS, the hotel achieved:
Empowerment of an inclusive workforce, aligning technology with mission
Empowerment of an inclusive workforce, aligning technology with mission
This partnership serves as a compelling model for hospitality innovation, where cutting-edge tech meets impactful purpose.
Get Started
Simplify hotel accounting so every team member can succeed.
Shepherd paired an inclusive workforce with user-friendly, integrated systems. With APS night audit data flowing into M3 automatically, leaders gained real-time visibility while reducing manual work and errors.
